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Managed IT Services for Property Management and Real Estate Firms

Real estate and property management have always been a highly volatile field, but advances on the IT front are making it both more predictable and easier to manage. More real estate firms every year seek to reduce or eliminate their in-house IT teams in favour of the economies of scale – and greater expertise – that managed IT providers like Highway 99 provide.

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Who is Highway 99 Technology Solutions?

We are a full-service managed IT services provider. More importantly from your point of view, we specialize in the needs of real estate professionals and related firms just like yours. We are based in downtown Vancouver where we offer responsive and reliable IT solutions and support to small businesses throughout Metro Vancouver.

What Does Highway 99 Have to Offer Real Estate Firms?

Data sharing is at the heart of the real estate business. Everything you do, from email marketing to disclosures and documentation, requires your IT solutions to be working at full efficiency, and giving your clients the experience they demand. The simple truth is that a small firm’s smaller IT department usually struggles to keep up.

That’s why organizations like yours have been turning to Highway 99 for more than a decade. Our specialist teams have the technology, experience and talent they need to keep your systems online, secure and operating within compliance standards. Knowing that that is in place, you can spend more time with your clients, making sales.

Would you like to see how smoothly we can get the IT side of your operations running?

Let's chat.

Our services include:

  • End-to-end support for your workstations and networks
  • Email management, whether hosted on-site or remotely
  • Networking solutions that work in the office and on the road
  • Robust cyber-security and data protection
  • Remote monitoring and response, night and day
  • Fully managed incremental backup systems
  • Proactive update, asset and license management
  • General IT consulting and emergency response

Our team’s regular working hours are weekdays 7am to 6pm, and we are available to handle emergencies 24 hours a day, 7 days a week.

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Why use Highway 99 for your Real Estate Firm’s IT Needs?

We understand the way real estate professionals work. We know the hours you keep and the language you speak. With Highway 99, your primary point of contact has a strong background in accounting, engineering and IT. He understands both your needs and how to provide for them.

Because Highway 99 understands the challenges you face, we can give your firm the competitive edge it needs to thrive.

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What about Cloud Services?

Moved to the cloud? You need specialized IT support.

Cloud services are just as vulnerable to human error, data losses and attacks as on-site systems. In fact, you may be even more vulnerable if your cloud services are inconsistently updated or incorrectly configured relative to the needs of your industry.

Highway 99 can ensure that your cloud services are configured correctly, that access is restricted to the people you intend to use the system, that all important updates are conducted in a timely manner, and that all of your data is backed up regularly. This won’t make you immune to computer problems, but it will protect you against known threats.

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Now let’s talk about you.

No two property management or real estate firms are the same. You all use technology and systems differently, and only once we really understand your situation can we start talking about how to make it all work together better. That’s why we spend so much time getting to know your business and the way it operates early on.

IT Tips for the Property Management and Real Estate Industry

If You Haven’t Yet, Shift to the Cloud

Your workforce is increasingly mobile. A secure yet accessible cloud collaboration and documentation solution, can revolutionize the way you work.

Backup Your Data

Regular, systematic backups are the first step in a good disaster recovery program. Sooner or later, your data will be at risk, from fire, flood or simple human error. A good backup system will make even a ruined server something you can overcome.

Follow the 3-2-1 rule for data backup:

  • Keep three copies of your most crucial data
  • Use at least two different backup media (tapes, CDs, etc.)
  • Keep at least one copy in a secure, off-site location
  • Audit and test your backups regularly. Nothing is worse than having to go to your backups and discovering that you’ve been recording junk data for the last six months

Never Compromise Cybersecurity

Data security is everyone’s job:

  • Never give access to your systems without a good reason, and never to someone who hasn’t proven their identity.
  • Don’t leave your devices unattended or logged in – even just over lunch or a break.
  • Update your devices and apps on a regular schedule – especially your malware protection
  • Adopt (and enforce) a robust password policy and use two-factor authentication (2FA), especially for remote access
  • Store sensitive data on as few applications and devices as possible
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