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IT Solutions and Managed IT Services for Non-Profits

Cost is always a factor for not-for-profit organizations, but so is data security. Especially for non-profits working with vulnerable people, IT can be a minefield of unseen threats and dangers. You might even feel that your not-for-profit status prices you out of the market for managed IT services – but you’d be wrong.
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What Does Highway 99 Have to Offer Not-For-Profit Organizations?

Your IT department might be under-staffed and under-developed. It might be working on older or donated digital equipment. You might not even have a dedicated IT department, with all of that burden probably falling on people already wearing a few different hats.

You need a well-equipped, well-trained IT team who knows your mission and your target audience. In fact, you probably need them to work off-site as well. That’s where Highway 99 comes in. Our specialist teams have the technology, experience and talent they need to keep your systems online, secure and operating even in a shoestring budget. We can help you spend more time helping the people you got into the non-profit game for, and less time fighting with tech.

Would you like to see how smoothly we can get the IT side of your operations running?

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Our services include:

  • End-to-end support for your workstations and networks
  • Email management, whether hosted on-site or remotely
  • Networking solutions that work in the office and across the ground
  • Robust cyber-security and data protection
  • Remote monitoring and response, night and day
  • Fully managed incremental backup systems
  • Proactive update, asset and license management
  • General IT consulting and virtual CIO services

Our team’s regular working hours are weekdays 7am to 6pm, and we are available to handle emergencies 24 hours a day, 7 days a week.

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Moved to the cloud? You need specialized IT support.

Cloud services are just as vulnerable to human error, data losses and attacks as on-site systems. In fact, you may be even more vulnerable if your cloud services are inconsistently updated or incorrectly configured relative to the needs of your industry.

Highway 99 can ensure that your cloud services are configured correctly, that access is restricted to the people you intend to use the system, that all important updates are conducted in a timely manner, and that all of your data is backed up regularly. This won’t make you immune to computer problems, but it will protect you against known threats.

Now let’s talk about you.

Every non-profit is unique and impossible to duplicate. Each one uses technology differently, and needs different things to do good in their community. That’s why we spend so much time getting to know your organization and the way it operates during our first few discussions. Only once we really understand your mission, your customers and your suppliers can we start talking about how to make it all work better.

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IT Tips for Non-Profits

If you haven’t yet, go digital!

You’ll see the biggest changes in overall efficiency by digitizing the most mundane tasks. Start with the really basic processes, and then seek to bring in new functions. Once you’ve efficiently linked your calendars, email accounts and billing processes, you’ll be in a position to take advantage of the real IT game-changers.

Keep Your Networks Mobile

These days, the majority of your clients will hear about you for the first time through their smartphone. In fact, some three-quarters of them will reach out to a non-profit only after vetting them on a mobile device. Make sure your online presence isn’t just compatible with mobile users – it needs to actively embrace them.

Never Compromise Cybersecurity

Data security is everyone’s job:

  • Never give out passwords or personal information without a good reason, and never to someone who hasn’t proven their identity
  • Don’t leave your devices unattended or logged in – even just over lunch or a break
  • Update your devices and apps on a regular schedule – especially your malware protection
  • Adopt (and enforce) a robust password policy and use two-factor authentication (2FA), especially for remote access
  • Store sensitive data on as few applications and devices as possible

Backup Your Data

Regular, systematic backups are the first step in a good disaster recovery program. Sooner or later, your data will be at risk, from fire, flood or simple human error. A good backup system will make even a ruined server something you can overcome.

Follow the 3-2-1 rule for data backup:

  • Keep three copies of your most crucial data
  • Use at least two different backup media (tapes, CDs, etc.)
  • Keep at least one copy in a secure, off-site location
  • Audit and test your backups regularly. Nothing is worse than having to go to your backups and discovering that you’ve been recording junk data for the last six months.
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Located in downtown Vancouver, Highway 99 Technology Solutions Inc. delivers right-sized IT solutions and support to professionals, non-profits and small and medium-sized businesses throughout Metro Vancouver.
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