In law firms, technology must strike a delicate balance between security, privacy, and functionality. Your workflow relies on technology – contacting clients via email, sharing critical documents, and collaborating with team members. You cannot afford misbehaving or unreliable IT systems for law firms, particularly when handling sensitive data and personal information.
We want to help you succeed without the stress associated with IT risk and downtime. Located in downtown Vancouver, we deliver right-sized IT solutions and support to firms such as yours throughout Metro Vancouver.
Our principal IT consultant has a background in management consulting and therefore we are familiar with how critical your IT infrastructure has become in professional services delivery and practice management.
We want to give your firm the competitive edge it needs to thrive.
You still need an IT expert by your side!
Cloud services are not immune to misconfiguration, cyberattacks or data loss due to human error. We ensure your cloud services are configured correctly, your accounts are secure and your data is safely backed up.
A data backup and disaster recovery system is your last line of defence against threats to data: if your data is no longer accessible, you can simply restore the backup copy and keep the business running as normal.
An effective and secure backup system follows the 3-2-1 rule:
Keep 3 copies of data
on at least 2 different media
with at least 1 copy off-site.
Most importantly, make sure you test your backups – the worst time to find out that your backups are failing is when you try to recover from a disaster!
Back up your data
Keep devices and apps up-to-date
Beware of suspicious websites, emails and phone calls – always think twice before divulging passwords or personal information
Choose strong, unique passwords – consider using a secure password manager
Enable two-factor authentication (2FA)
Never leave devices unattended
Limit the number of devices that store or process sensitive data
Ensure anti-virus/anti-malware is enabled and updated regularly
Remember: Cybersecurity is everyone’s responsibility
Don’t waste otherwise billable hours working on old, slow workstations for law firms!
Reasonable minimum requirements as of Q2 2022 for an office workstation that should last 3 years or more:
Processor: 8th generation (or newer) Intel i5 or 2nd generation (or newer) AMD Ryzen 5
Memory: 8GB, 16GB preferred
Storage: 256GB SSD (with DRAM)
Of course, minimum specs will vary based on your exact use case.
Replace hard disk drives (HDDs) with solid state drives (SSDs), upgrade RAM to 16GB.
Standard support is available 7am to 6pm (Vancouver local time), Monday to Friday.
Emergency support is available for existing clients by phone outside of these hours, subject to the terms of your master services agreement.