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IT Solutions and Managed IT Services For Law Firms

In the legal profession, technology is critical but often complex. It must balance functionality with security and the absolute privacy of your client’s data. Your solutions have to let you do it all – easily contacting clients and colleagues, sharing critical documents and protecting everything from prying eyes.

You can’t afford to compromise any of these core functions, nor any of the extras that are unique to your office and the way you work. The consequences of a single lost document – or a single data breach – could be truly dire.

That’s where Highway 99 comes in.

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Who is Highway 99 Technology Solutions?

We are a full-service managed IT services provider specializing in the needs of law firms and other professional services firms just like yours. We are conveniently located in downtown Vancouver, and offer right-sized IT solutions and support small and medium-sized businesses throughout Metro Vancouver.

What Does Highway 99 Offer?

We can take on all your firm’s IT responsibilities. Ultimately, we want to remove the stress, uncertainty and loss of earnings associated with IT downtime, and close off all the vulnerabilities of your systems without interfering with the way you actually use them. That is trickier than it sounds, but we have years of experience and many happy clients behind us.

Our services include:

  • Workstation and server support
  • Remote monitoring and security
  • Management of your email services (internal or hosted)
  • Networking infrastructure solutions
  • Cyber-security and data protection
  • Fully managed backup systems
  • Proactive software updates
  • Asset and license management
  • General IT consulting

Our team’s regular working hours are weekdays 7am to 6pm, and we are available to handle emergencies 24 hours a day, 7 days a week.

Sound like just what you need? Let's chat.

Why use Highway 99 for your law firm’s IT needs?

Simply put, we know the way law firms and other professionals work, the hours you keep and the language you speak. Your primary point of contact has a background in dispute resolution and understands the needs of the legal profession intimately. We know the challenges you face and we are prepared to give your firm the competitive edge it needs to thrive.

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Moved to the cloud? You need specialized IT support.

Cloud services are just as vulnerable to human error, data losses and attacks as on-site systems. In fact, you may be even more vulnerable if your cloud services are inconsistently updated or incorrectly configured relative to the needs of your industry.

Highway 99 can ensure that your cloud services are configured correctly, that access is restricted to the people you intend to use the system, that all important updates are conducted in a timely manner, and that all of your data is backed up regularly. This won’t make you immune to computer problems, but it will protect you against known threats.

Now let’s talk about you.

Book a consultation, or even a full technology needs assessment today – all with no obligation whatsoever.

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IT Tips for Law Firms

Backup Your Data

Regular, systematic data updates are the first step in a good disaster recovery program. Sooner or later, something will happen to your data. It might become corrupted, it could become inaccessible, or it could even be tampered with. A good backup system will make even that disaster something you can overcome.

Follow the 3-2-1 rule for data backup:

  • Keep 3 copies of your most crucial data
  • Use at least 2 different backup media (tapes, CDs, etc.)
  • Keep at least 1 copy in a secure, off-site location.

You must also test your backups regularly. Nothing is worse than having to go to your backups and discovering that you’ve been recording junk data for the last six months.

Never Skimp on Cybersecurity

Data security is everyone’s job:

  • Never give out passwords or personal information without a good reason, and never to someone who hasn’t proven their identity.
  • Don’t leave your devices unattended or logged in – even just over lunch or a break.

And always make sure your team is responsible for:

  • Updating your devices and apps
  • Enforcing a robust, active password policy
  • Applying two-factor authentication (2FA)
  • Reducing the number of devices and applications which store sensitive data
  • Keeping all antivirus and anti-malware applications fully up-to-date.

Workstations and Other Computers at Law Firms

A slow, obsolete workstation could be robbing you and your clients of hundreds of billable hours every year.

A new office workstation (as of Q2 2023) should have all of the following, at a minimum*:

  • 8th generation (or newer) Intel i5; or 2nd generation (or newer) AMD Ryzen 5
  • 8 to 16GB of memory (RAM)
  • 500GB of storage on an SSD (solid state drive).

Such a system should last you at least five years before it needs to be replaced.

* Of course, minimum specs and upgrade timing will vary based on your exact use case.

Why not upgrade rather than replace old workstations?

Replacing magnetic HDDs with solid-state SSDs and upgrading RAM to the 16GB range can bring new life to an old system and delay the need for replacement for approximately two years.

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Highway 99 Technology Solutions Inc. logo
Located in downtown Vancouver, Highway 99 Technology Solutions Inc. delivers right-sized IT solutions and support to professionals, non-profits and small and medium-sized businesses throughout Metro Vancouver.
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