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Burnaby Managed IT Services

Expertise not just in what you do, but where you’re from.

As both private industry and the government continue to invest in clean technology and greener energy systems, Burnaby is playing host to more and more start-ups, as well as outposts of some of the biggest names in the North American tech economy.

Many of these businesses are discovering that they need the support of a fully trained IT team to keep everything running at peak capacity. Highway 99 offers managed IT services to clients throughout Metro Vancouver, and we’d love to discuss doing the same for you.

Fully Managed IT

No in-house IT team? We act as your virtual IT department, fully managing your IT infrastructure (servers, networks, workstations). With our remote monitoring system, we can keep small issues from growing into major problems. We are here every step of the way to ensure a secure, consistent and predictable technology experience: from solving day-to-day problems to planning for the long-term.

Co-Managed IT

Co-Managed IT services are a blended approach that allows you to supplement your IT team. We help you fill the gaps with email services, security and backup solutions, remote monitoring, system updates, help desk support, special project assistance, long-term planning and any other technology services you may need.

Break/Fix & Monitoring

With our basic remote monitoring system, we can alert you to potential issues as they arise. Our local help desk can access and repair most network and computer support issues remotely from our office. Need to focus more on your business? Consider our Co-Managed or Fully Managed IT services!

But what are Managed IT Services?

Cyber and Network Security

Cybersecurity is always a factor in a company’s continued growth. Highway 99 can keep your data – and your customers – safe.

Backup and Disaster Recovery

Sooner or later, bad things happen. Highway 99 can ensure that your data is safe and backed up in several secure locations, making recovery easier.

Email Service Management

Whether you use an on-premises mail server, Microsoft 365, Google Workspace, or any other hosted solution, we can improve your experience without compromising your processes.

Network Equipment and Server Maintenance

We can take on all aspects of maintaining and supporting your network equipment (firewalls, routers, switches, WiFi, etc) and servers – whether hosted in the cloud or kept on-premises.

Proactive Updates

A rigorous, proactive update management scheme is the foundation of healthy IT infrastructure, and we can manage all of it for you.

Asset and Software License Management

As with so many aspects of digital transformation, the devil is in the details here. Do you know what equipment you have? What equipment is due for replacement and when? Are you fully compliant with software licensing? Let Highway 99 take care of those details, and keep your systems up and running.

Remote Monitoring and Management

Knowing that a fully trained professional is monitoring your systems, proactively searching for threats and problems is a game changer.

Technical Support – and after-hours emergency availability

Our helpdesk is open between 7am and 6pm, but we’re never far from the phone if you have an after-hours emergency.

Quarterly Infrastructure Reviews

We make sure your infrastructure meets current business requirements and planning for continuous improvement, so you’re where you need to be well into the future.

Get the IT Support Your Business Deserves

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Ready to see what Highway 99 can do for your business?

Well, we’d love to speak with you, learn what challenges your operation faces, and see how we could change things for the better.

Contact Us Today
Highway 99 Technology Solutions Inc. logo
Located in downtown Vancouver, Highway 99 Technology Solutions Inc. delivers right-sized IT solutions and support to professionals, non-profits and small and medium-sized businesses throughout Metro Vancouver.
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