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Managed IT Services for Medical Imaging Clinics

Highway 99 excels at supporting professionals of all kinds with managed IT services – and that includes ophthalmology, radiology and related medical imaging practices.

Imaging-heavy medical practices present unique IT challenges. The demands for patient privacy and data protection are some of the most stringent in the world, as are the consequences of getting something wrong if something gets overlooked.

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Who is Highway 99 Technology Solutions?

We are a full-service managed IT services provider specializing in the needs of medical imaging clinics just like yours. We are conveniently located in downtown Vancouver, and offer responsive and reliable IT solutions and support to small businesses throughout Metro Vancouver.

What Does Highway 99 Offer Ophthalmology and Radiology Practices?

Medical Imaging Storage Solutions

In both ophthalmology and radiology practices, the task of storing and managing large volumes of medical images is critical. By regulation, medical data must be preserved properly while meeting the data security expected from on-premises or cloud-based imaging solutions.

Reliable Backup Solutions for Medical Imaging

Highway 99 ensures your large medical images are always backed up and stored securely. We follow the 3-2-1 data backup rule, a best practice to ensure that your data remains safe and accessible even in the event of hardware failures or other disasters.

Managed IT Services

We can take on all of your practice’s IT responsibilities, both the routine work and larger procedures. Ultimately, we want to remove the stress, uncertainty and loss of earnings associated with IT downtime, and close off all the vulnerabilities of your systems without interfering with the way you actually use them. That isn’t a simple matter, but we have the knowledge and experience to guide us.

Our services include:

  • End-to-end support for your workstations and networks
  • Email management, whether hosted on-site or remotely
  • Networking infrastructure solutions that suit your practice
  • Robust cyber-security and data protection
  • Remote monitoring and response, night and day
  • Fully managed incremental backup systems
  • Proactive update, asset and license management
  • General IT consulting and emergency response

Our team’s regular working hours are weekdays 7am to 6pm, and we are available to handle emergencies 24 hours a day, 7 days a week.

Sound like just what you need?

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Secure and Compliant Cloud Services

Among the services we offer are regular updates and configurations specific to the stringent security requirements of medical imaging. We ensure robust access controls are in place to ensure that only authorized personnel can access sensitive patient data.

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Get the IT Support Your Business Deserves

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Now let’s talk about you.

Every practice is unique. Get in touch, let us know about your business and the challenges you're facing. Book a consultation for a full technology needs assessment today. We’ll explore precisely what your practice needs and how we can supply it – at no cost or obligation.

IT Tips for Medical Imaging Clinics

Never Skimp on Cybersecurity

Data security is everyone’s job:

  • Never give out passwords or personal information without a good reason, and never to someone who hasn’t proven their identity
  • Don’t leave your devices unattended or logged in – even just over lunch or a break
  • Update your devices and apps on a regular schedule – especially your malware protection
  • Adopt (and enforce) a robust password policy and use two-factor authentication (2FA), especially for remote access
  • Store sensitive data on as few applications and devices as possible 
  • Minimize the use of user accounts with administrator access – question vendors that insist a product must run as admin

Optimized Performance

When it comes to practices dealing with high-resolution imaging, the first upgrade we suggest is to replace old workstations’ HDDs with SSDs. We also suggest increasing each workstation’s amount of RAM. These improvements help to increase performance, in addition to making sure that your imaging software does not lag – which is especially important during crucial diagnostic procedures.

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